Zomato Raises Platform Fees: What You Need to Know About the Latest Changes

Zomato Increases Platform Fees Amid Rising Costs

New Delhi: The popular food delivery service Zomato has announced a 19.2% increase in its platform fee, raising it by Rs 2.40 per order, as per the latest billing information released on its app this Friday.

The new platform fee is now set at Rs 14.90 per order before GST, a rise from the previous fee of Rs 12.50.

This adjustment comes in response to escalating energy prices, including those of LPG and crude oil, which have led to higher operational costs for both restaurants and delivery partners, necessitating a price revision.

Zomato last modified its platform fee in September 2025. Earlier this year, in February, the fee was increased from Rs 6 to Rs 10 during the festive season.

In comparison, Zomato's competitor Swiggy currently charges a platform fee of Rs 14.99 per order, inclusive of taxes.

Initially, Zomato had set a platform fee of Rs 2 per order in August 2023, which has been incrementally raised in various key markets.

This fee hike is part of a broader strategy by food delivery platforms to enhance their unit economics and profit margins in light of rising operational expenses.

On the stock market, shares of Zomato's parent company, Eternal, closed at Rs 233 on Friday, reflecting a 1.86% increase from the previous day and a nearly 7.5% rise over the week. However, the stock has seen a decline of about 13% over the past month.

In its latest financial report, the company revealed a significant 72.88% increase in consolidated net profit, reaching Rs 102 crore for the December quarter (Q3 FY26), compared to Rs 59 crore in the same quarter last year. Revenue from operations surged to Rs 16,315 crore, up from Rs 5,405 crore a year prior.

Eternal, which transitioned from the Zomato brand in March 2025, has also experienced a notable rise in its expenses.