Union Minister Jyotiraditya Scindia Clarifies Sanchar Saathi App Usage

Clarification on Sanchar Saathi App

On Tuesday, Union Minister Jyotiraditya Scindia made it clear that activating the Sanchar Saathi app is optional. Following concerns regarding privacy and state surveillance, he stated that users can uninstall the app at any time. The Minister of Telecommunications emphasized that this cybersecurity application, developed by the state, does not involve any form of spying or call monitoring. Speaking to reporters outside Parliament, Scindia reiterated that the app only functions when activated by the user and can be removed whenever desired. His statement comes after the telecommunications department issued directives to manufacturers, explicitly stating that the app's functionality should not be disabled or restricted.

User Control Over the App

Scindia mentioned that if users do not wish to keep the Sanchar Saathi app, they are free to delete it. He stressed that it is a matter of personal choice whether to retain the app on their devices. He added that it is their responsibility to make this app accessible to everyone, but ultimately, the decision lies with the users. He remarked that when the opposition lacks issues to address, they attempt to create controversies, but their focus should be on consumer safety and support.

App's Impact and Usage Statistics

The Minister highlighted that the Sanchar Saathi portal has surpassed 200 million downloads, with the app itself being downloaded over 15 million times. It has successfully disconnected approximately 17.5 million fraudulent mobile connections and tracked nearly 2 million stolen phones, returning around 750,000 to their rightful owners. Scindia reassured that the app does not facilitate snooping or call monitoring, allowing users to activate or deactivate it as they wish. He aimed to dispel any misconceptions surrounding the app, emphasizing its role in enhancing customer safety.

Recent Directives from the Telecommunications Department

The Minister's clarification followed a directive from the telecommunications department to smartphone manufacturers, which included instructions to pre-install the Sanchar Saathi app on new devices, ensure its visibility and accessibility for users, and prevent any restrictions on its functionality. Companies have been given a 90-day period to comply with these orders.

Political Controversy Surrounding the App

Launched in January 2025, the Sanchar Saathi app offers various features, including blocking stolen phones, verifying mobile connections registered in a user's name, and reporting suspected fraud. This recent directive has not only caused disagreements with smartphone manufacturers but has also sparked political controversy regarding data collection and user consent. The issue was raised in Parliament, where the Congress party demanded an immediate withdrawal of the directive.