Union Minister Jyotiraditya Scindia Addresses Concerns Over Sanchar Saathi App
Union Communications Minister Jyotiraditya Scindia has clarified the functionality of the Sanchar Saathi app, emphasizing that it can be removed from mobile devices and will not operate without user registration. Addressing the Lok Sabha, he dismissed espionage allegations and highlighted the government's commitment to citizen safety. Scindia also mentioned that public feedback could lead to changes in the Department of Telecommunications' directives regarding the app. Concerns raised by Congress MP Deepender Singh Hooda about user privacy and the app's features were acknowledged, with the minister assuring that espionage is not a possibility.
| Dec 3, 2025, 12:49 IST
Clarification on Sanchar Saathi App Usage
On Wednesday, Union Communications Minister Jyotiraditya Scindia reiterated that the Sanchar Saathi app can be removed from mobile phones and will not function until users register. While addressing the Lok Sabha, Scindia dismissed allegations of espionage following the government's directive to pre-install the app on mobile devices. Responding to a query from Congress MP Deepender Singh Hooda, the minister stated, 'I want to present all facts to the nation. We have one billion mobile users, but there are certain elements that misuse this technology negatively. It is the government's duty to ensure the safety of citizens.'
Details on App Functionality and User Rights
Scindia explained that the Sanchar Saathi portal was launched in 2023, with the app expected to be available by 2025. 'We decided to provide all citizens with options. Just because the app is on your phone does not mean it will operate automatically. It will not function until the user registers,' he added. The minister also mentioned that if public feedback necessitates changes, the government is willing to amend the Department of Telecommunications (DoT) order.
User Autonomy and Privacy Concerns
'I can remove it like any other app, as every citizen has that right in a democracy. We have taken this step to make the app accessible to everyone. Its success relies on public participation. Based on public feedback, we are ready to make changes to the order. Espionage is not possible, nor will it happen,' Scindia asserted. During the question hour, Deepender Singh Hooda expressed concerns, claiming that users cannot disable all features of the app even if they wish to.
Government's Stance on App Installation
Hooda questioned the directive to pre-install the Sanchar Saathi app. In response, Scindia confirmed that while the app will be pre-installed, users can remove it later. However, he acknowledged that when an app is pre-loaded, users may not be aware of whether all features are disabled after deactivation. He raised concerns about privacy and potential espionage. The telecommunications ministry stated on Monday evening that the DoT mandated the pre-installation of the Sanchar Saathi app, ensuring it is easily visible and accessible during the initial device setup, and that its functionality should not be disabled or restricted.