Technical Issues Disrupt Flight Operations at Mumbai Airport

Flight operations at Mumbai's Chhatrapati Shivaji Maharaj International Airport were significantly disrupted on Saturday due to a technical fault in a third-party data network. This glitch halted the check-in system, causing delays for several airlines, including Air India. Although the issue has been resolved, lingering effects may still impact some flights. The airport management has implemented alternative measures to manage the situation effectively. Passengers are advised to stay updated as operations gradually return to normal. Read on for more details about the ongoing situation.
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Technical Issues Disrupt Flight Operations at Mumbai Airport

Flight Operations Impacted by Technical Glitch

On Saturday, flight operations at Chhatrapati Shivaji Maharaj International Airport in Mumbai faced disruptions due to a technical issue in a third-party data network. This malfunction halted the check-in system, leading to delays for multiple airlines, including Air India.


In light of these delays, several airlines have issued advisories to their passengers. Air India confirmed that while the technical issue has been resolved, some flights may still experience lingering effects.


Additionally, in response to inquiries from passengers, the airport management (CSMIA) stated that they have promptly implemented necessary alternative measures to address the situation, according to reports.


Air India communicated via its X account, stating, "A third-party data network outage affected check-in systems at Mumbai airport, resulting in delayed departures for various airlines, including Air India. The systems have been restored, but some flights may still be impacted as we work towards normalizing operations."


Mumbai Airport also updated on their X handle, saying, "We are currently experiencing a network failure across the airport. Contingency plans have been activated, and we are collaborating with our core team to resolve the issue. We are operating in manual mode to reduce disruptions and appreciate your patience during this time. Team CSMIA."