New DGCA Regulations Enhance Air Travel Experience for Passengers

Positive Changes for Air Travelers

Travelers can rejoice as the aviation regulator, DGCA, has mandated that starting April 20, all airlines must offer at least 60% of their seats without any additional charges on every flight. Previously, passengers were limited to selecting only 20% of seats for free, while they had to pay extra for the remaining seats. The DGCA has emphasized that airlines must implement a clear and transparent policy for seat allocation.

Convenience of Sitting Together

In a significant move aimed at enhancing passenger comfort, the new circular states that travelers booking tickets under the same PNR should, whenever possible, be seated together. This means that families or friends traveling together will find it easier to secure adjacent seats.

Transparency in Information

Currently, airlines charge between ₹200 and ₹2,100 for selecting preferred seats. Window seats or those with extra legroom often incur higher fees. The DGCA has instructed airlines to clearly display information about free seats on their websites and booking platforms. Additionally, they must transparently communicate any fees and conditions related to carrying sports equipment or musical instruments.

Airlines Express Dissent

Major airlines such as IndiGo, Air India, and SpiceJet have strongly opposed this decision. They argue that the loss of revenue from seat charges could lead to financial setbacks, potentially resulting in increased ticket prices to compensate for the losses.

The Federation of Indian Airlines has written to the Ministry of Civil Aviation, stating, 'If airlines are prohibited from charging for at least 60% of seats, they will have to raise ticket prices to recover the revenue loss.' The airlines have urged the government to reconsider and withdraw this decision.