How to File Complaints Against Hospitals Denying Ayushman Card Benefits

Understanding the Ayushman Bharat Scheme

The Ayushman Bharat scheme is one of the many initiatives launched by the Indian government. If you qualify for this program, you can apply for an Ayushman card. Currently, a significant number of individuals are benefiting from this scheme. However, there have been reports of several hospitals refusing to provide free treatment to Ayushman cardholders. If you find yourself in a similar situation, do not remain silent; you can file a complaint against such hospitals. The following sections will guide you on how to proceed.

How to File a Complaint

Under this scheme, individuals with an Ayushman card can receive free treatment at registered hospitals. If a hospital refuses to provide this service, you have two options for lodging a complaint. The first method involves calling a specific number, while the second allows you to file a complaint online.

First Method

Many people are often unaware of the steps to take if a hospital denies them free treatment. As a result, Ayushman cardholders may choose to remain quiet and not report the issue. However, this should no longer be the case, as you can now take action.

If you encounter a hospital registered under the Ayushman Bharat scheme that refuses to provide you with free treatment, you should call the following number: 14555. This hotline is available for you to register your complaint, and assistance will be provided.

Second Method

Alternatively, you can also file a complaint through the official website of the scheme. To do this, visit the following link: https://cgrms.pmjay.gov.in/GRMS/loginnew.htm, where you can submit your complaint.