How the National Commission for Women is Empowering Women Across India

Annual Complaints and Support Mechanisms

New Delhi: The National Commission for Women (NCW) receives approximately 150,000 complaints each year, with domestic violence being the predominant issue, according to NCW Chairperson Vijaya Rahatkar.

In a recent discussion, Rahatkar explained that women can file complaints through various channels, including the commission's online portal, Management Information System (MIS), email, in-person visits, and a 24/7 helpline.

"We handle around 1.5 lakh complaints annually, and domestic violence constitutes the majority of these cases," she noted.

Rahatkar emphasized that no woman should feel unable to reach out to the NCW due to a lack of knowledge on how to file a complaint, highlighting the helpline number 14490 and the commission's website.

Additionally, she mentioned the outreach program 'Rashtriya Mahila Aayog Aapke Dwar,' which aims to conduct public hearings in various states to assist women who may struggle to approach the NCW.

"If women cannot come to us, we will go to them," she stated.

Since her appointment, the NCW has organized over 200 public hearings in rural areas and other locations nationwide in the last 18 months.

"We have engaged with numerous women to help address their issues," she added, noting that the NCW also runs initiatives to raise awareness about women's legal rights and boost their confidence.

Rahatkar expressed that the NCW should be regarded as a 'maayka' (maternal home) for women.

"I always tell women and daughters throughout the country that the National Commission for Women should feel like their maternal home. They should approach us without fear or hesitation," she remarked.

"When a woman encounters a problem, her first instinct is to turn to her mother. Similarly, the commission should serve as a maternal refuge for women, where they can seek help without any apprehension," she concluded.