Government Engages with Meta on Policy and Technical Issues
The Indian government is preparing to engage with Meta to discuss pressing policy and technical issues. S. Krishnan, Secretary of the Ministry of Electronics and Information Technology, emphasized the need for senior representatives from Meta to clarify concerns raised by officials. The dialogue comes in light of a recent technical glitch that affected a Facebook video featuring Prime Minister Narendra Modi. Meta has expressed regret and implemented new rules to prevent similar incidents. The government is actively seeking feedback from various messaging platforms as it investigates the matter further. Stay tuned for updates on this developing story.
| Jul 30, 2026, 16:15 IST
Government's Dialogue with Meta
The Secretary of the Ministry of Electronics and Information Technology, S. Krishnan, announced on Thursday that the government is prepared to discuss policy and technical matters with Meta. In a conversation with a news agency, Krishnan stated that the government has requested Meta to send its senior representatives to address the concerns raised by officials and to provide clarity on both policy and technical fronts. He emphasized that the government wants to understand the issues at hand and the reasons behind them from the highest levels of the company.
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Krishnan mentioned that the government is currently investigating the matter and has sought opinions from various messaging platforms. He also noted that Meta has expressed regret in a letter to the government regarding the incident and shared its understanding of the causes. When asked about the timeline for Meta's representatives to respond, he indicated that it is expected within the next week or ten days. The government is considering feedback from multiple messaging platforms. Regarding the username issue on WhatsApp, he stated, "We are looking into it. We have received feedback from several messaging platforms." According to Krishnan, Meta has informed the government that new rules were implemented on July 28 to prevent similar incidents concerning celebrity accounts.
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Meta has conveyed its apologies to the government in a letter regarding the incident, explaining the reasons behind it. They also indicated that new regulations were put in place on July 28 to prevent similar situations involving celebrity accounts. This incident occurred following a recent technical glitch on the platform. On Tuesday, Meta stated that a Facebook video featuring Prime Minister Narendra Modi was removed due to a technical error related to exam paper leaks. The video was temporarily taken down but was later restored. A spokesperson for Meta clarified that the content was mistakenly removed and subsequently reinstated.