FIFA Faces Backlash Over Ticketing Issues and New Bottle Ban

FIFA is under fire for mistakenly issuing free World Cup tickets to around 60 fans due to a website glitch, urging them to pay for their seats within a week. Additionally, the organization faces scrutiny over high ticket prices, prompting investigations from New York and New Jersey officials. Fans have also expressed frustration over a new ban on reusable bottles at matches, which could lead to increased costs for water during the event. These developments have sparked significant concern among supporters as the World Cup approaches.

By Narendra Chaudhary Jun 5, 2026, 12:07 IST

FIFA's Ticketing Glitch

FIFA has confirmed that approximately 60 fans were mistakenly issued complimentary tickets for the World Cup due to a technical error during the checkout phase on their website. The organization expressed regret over the situation but has urged these fans to complete their payments for the tickets. Fans have a week to settle the payment, or they risk losing their reserved seats. In a statement to Sky News, FIFA noted, "On June 3, around 60 fans were informed about tickets allocated at no cost (0 USD) because of a previous payment issue during checkout. The tickets remain reserved for these fans, who are invited to pay the correct amount."

Concerns Over Ticket Prices

FIFA Under Scrutiny

FIFA is currently facing scrutiny regarding its ticket pricing strategies. Officials in New York and New Jersey, set to host eight World Cup matches, including the final, are investigating whether FIFA's pricing practices infringe on consumer rights. They have requested information from FIFA about the fluctuating pricing model that has led to exorbitant ticket costs. Fans have reported that stadium seating arrangements have been altered, placing them further from the action. New York Attorney General Letitia James stated, "New Yorkers have anticipated the World Cup for years, and they deserve access to reasonably priced tickets. No one should be forced to pay inflated prices, and fans should trust that the tickets they buy will be the ones they receive." New Jersey Attorney General Jennifer Davenport shared similar concerns, emphasizing that hosting the World Cup should not lead to the exploitation of local residents and visitors.

New Restrictions on Bottles

No Reusable Bottles Allowed

In a controversial decision, FIFA has reversed its policy and prohibited reusable bottles at World Cup venues, causing disappointment among fans. With the event expected to take place in hot weather, this ban may force attendees to purchase bottled water at inflated prices.