Priyanka Chaturvedi Criticizes IndiGo Airlines Amid Mass Flight Cancellations
Concerns Over IndiGo's Flight Cancellations
On Saturday, Shiv Sena (UBT) MP Priyanka Chaturvedi expressed her discontent with IndiGo Airlines following widespread flight cancellations that left thousands of passengers stranded across the nation. She highlighted that this situation underscores the risks of monopolistic practices and duality within India's private aviation sector.
Speaking to a news outlet, Chaturvedi pointed out that IndiGo's significant market share exacerbated the operational disruptions. She urged the management to take responsibility for the inconveniences faced by both passengers and staff.
IndiGo's Dominance and Passenger Discontent
IndiGo has captured over 60% of the market share, leading to severe passenger dissatisfaction. Many travelers reported a lack of food, water, and information during the ordeal. Even IndiGo employees struggled due to the absence of communication from management.
Chaturvedi remarked that the frontline staff bore the brunt of public anger, making the situation unfortunate. She emphasized that IndiGo's management must acknowledge the issue, noting that even the government appeared powerless. This incident serves as a crucial lesson for the government to prevent the establishment of monopolies and dual monopolies in the future.
Political Reactions to the Crisis
Congress MP Rajeev Shukla also raised concerns regarding the extensive cancellations by IndiGo, stating that thousands of passengers were left stranded at airports. He criticized the government for failing to provide adequate assistance to those affected. On the same day, IndiGo's operations faced significant disruptions across India, with over 100 flights canceled, leaving many travelers stuck in cities like Mumbai, Hyderabad, and Guwahati.