Karnataka Government Launches New 'Praja Seva Department' for Enhanced Public Service Delivery
The Karnataka government has introduced the Praja Seva Department to streamline public services and improve citizen engagement. This new department consolidates various services under one roof, aiming for timely resolution of complaints and enhanced administrative efficiency. With 73 new positions approved, the initiative seeks to foster better coordination among departments and promote transparency in governance. This reform is seen as a significant step towards creating a citizen-focused administration in the state.
Jun 25, 2026, 14:26 IST
Introduction of the Praja Seva Department
In a significant administrative overhaul aimed at improving governance and public service delivery, the Karnataka government, led by D.K. Shivakumar, has established a new 'Praja Seva Department'. This initiative consolidates key citizen services and reform-oriented departments under a single administrative framework. The state cabinet approved this decision, which was formalized through a government order issued on June 24. The newly formed department will serve as a nodal agency to address public grievances, implement administrative reforms, streamline processes, and ensure services reach citizens effectively.
Key Responsibilities and Structure
Officials have indicated that the Praja Seva Department will oversee major public outreach and service initiatives, including Janaspandana and Sakala. Its primary goal is to ensure timely resolution of public complaints and service-related requests. To support this new structure, the state government has approved 73 positions, bringing together officials and staff from the merged departments under a unified administrative setup. This move is expected to enhance coordination among departments, reduce delays in processes, and improve the delivery of government services.
Goals of the Restructuring
According to officials, the restructuring aims to increase transparency, accountability, and efficiency in governance while facilitating more effective communication between citizens and government offices. This initiative is viewed as a crucial administrative reform aimed at creating a citizen-centric administration in Karnataka.