How to File Complaints Against Hospitals Denying Ayushman Card Benefits

The Ayushman Bharat scheme offers free treatment to eligible individuals, but some hospitals refuse to honor this benefit. If you encounter such a situation, it's crucial to know how to file a complaint. This article outlines two effective methods for reporting hospitals that deny treatment to Ayushman cardholders. By calling a dedicated complaint number or using the official website, you can ensure your rights are upheld. Read on to discover the steps you need to take to address these issues and secure the healthcare you deserve.

By Narendra Chaudhary Apr 23, 2026, 09:41 IST

Understanding the Ayushman Bharat Scheme

The Ayushman Bharat scheme is one of the many initiatives launched by the Indian government. If you qualify for this program, you can apply for an Ayushman card. Currently, a significant number of individuals are benefiting from this scheme. However, there have been reports of several hospitals refusing to provide free treatment to Ayushman cardholders.

If you find yourself in a similar situation, do not remain silent; you can file a complaint against such hospitals. The following sections will guide you on how to proceed with your complaint.

How to File a Complaint

Under this scheme, individuals with Ayushman cards can receive free treatment at registered hospitals. However, if a hospital refuses to provide this service, you have two options for lodging a complaint.

First Method

Many people are often unaware of the steps to take when a hospital denies them free treatment. As a result, Ayushman cardholders tend to remain quiet and do not report the issue. This should no longer be the case, as you can now voice your concerns.

If a registered hospital under the Ayushman Bharat scheme refuses to provide you with free treatment, you can call the complaint number 14555. By dialing this number, you can register your complaint, and assistance will be provided.

Second Method

Alternatively, you can also file a complaint through the official website of the scheme. To do this, visit the following link: https://cgrms.pmjay.gov.in/GRMS/loginnew.htm, where you can submit your complaint.