Odisha Government Partners with SBI to Enhance Digital Payment Services for Urban Residents

The Odisha Housing and Urban Development Department has signed an MoU with the State Bank of India to enhance digital payment services across Urban Local Bodies. This collaboration aims to simplify online payments for municipal services, taxes, and utility charges through the SUJOG platform. With a variety of payment options available, the initiative seeks to improve accessibility and transparency in urban governance, making transactions more efficient for citizens. The integration promises to streamline payment processes and enhance citizen confidence in digital services.

By Narendra Chaudhary Sep 18, 2026, 19:10 IST

Strengthening Digital Payment Infrastructure in Odisha

Bhubaneswar: The Odisha Housing and Urban Development (H&UD) Department has entered into a Memorandum of Understanding (MoU) with the State Bank of India (SBI) to enhance the digital payment framework through SBIePay. This initiative aims to provide secure, user-friendly payment services across Urban Local Bodies (ULBs) in the state via the SUJOG platform.

As per the official announcement, this collaboration will enable residents to make online payments for various municipal services, taxes, fees, and utility charges using a variety of digital payment methods on the SUJOG platform.

Available payment options will include RuPay, Visa, MasterCard, Maestro, AMEX cards, internet banking, mobile banking/IMPS, UPI, UPI-RCC (RuPay Credit Card), UPI-CL (Credit Line), and digital wallets.

The H&UD Department emphasized that this initiative is designed to simplify public payments, making them more accessible and reducing the necessity for citizens to visit municipal offices for routine transactions.

This integration is expected to enhance transparency, efficiency, and ease of transactions within urban governance.

A notable aspect of the payment framework is the direct settlement of collections, which will be credited to the designated bank accounts of the respective ULBs on a T+1 business-day basis.

Unique transaction identifiers will ensure transparent accounting, reconciliation, and tracking of collections across ULBs.

Additionally, the system will incorporate mechanisms for exception handling, Management Information System (MIS)-based reconciliation, refunds, and chargeback management.

These processes will be supported by a turnaround time (TAT) of seven calendar days, further promoting transparency and boosting citizen confidence in digital payment services.

During the signing ceremony, Usha Padhee, Additional Chief Secretary of the H&UD Department, expressed gratitude to SBI for its support in enhancing the SUJOG platform.

She noted that this partnership will significantly improve the efficiency, convenience, and accessibility of citizen services through digital channels.

Rakesh Yadav, Chief General Manager of SBI Odisha Circle, assured that the bank would provide comprehensive support to ensure the success of this initiative and further develop the digital payment ecosystem under SUJOG.

The department aims to streamline the payment process for urban taxes, fees, and utility charges, making it faster, simpler, safer, and more accessible for citizens throughout the state.